What should I do if I don't know my email provider's IMAP details?

Consult your email service provider or check their technical support website to obtain the IMAP configuration details.

Is it safe to use IMAP to connect my email to Batai Assistant?

Yes, as long as you ensure the connection is encrypted with SSL, it is safe. Additionally, it is recommended to use strong passwords and consider two-factor authentication.

What happens if I change my email password?

If you change your email password, you will need to update this information in Batai Assistant to maintain the connection.

Can I connect more than one email account to Batai Assistant?

Yes, Batai Assistant can manage multiple email accounts as long as each one is properly configured.

Does Batai Assistant keep a copy of my emails?

No, Batai Assistant only accesses your emails to respond according to the rules you configure; it does not store copies of your emails.

Connect your email to Batai Assistant

Efficient email management is crucial in today's digital world, where instant communication is essential for both business and personal success. IMAP (Internet Message Access Protocol) plays a critical role by allowing users to access their emails from any device, keeping messages synchronized in real time. In this article, we will explore what IMAP is, how it works, and how you can connect Google's IMAP, Plesk's, or another provider's IMAP to Batai Assistant to automate email responses and improve your communication management.

What is IMAP?

IMAP is an Internet Message Access Protocol that allows users to access and manage their email directly from the server, without having to download it to their local device. This offers great flexibility, as you can read, reply, and organize your emails from multiple devices and keep everything synchronized.

Advantages of Using IMAP

Real-time synchronization: the changes you make to your email are reflected across all your devices. Multi-platform access: read and manage your emails from any device, whether mobile, tablet, or computer. Space management: by not downloading emails you can save space on your devices. Comparison with POP3

Unlike POP3, which downloads emails to the user's device, removing them from the server (unless specified otherwise), IMAP keeps the messages on the server until the user decides to delete them. This facilitates accessing and managing emails from multiple devices.

Connect IMAP to Batai Assistant

Batai Assistant, a digital assistance tool, can be integrated with your email account via IMAP to provide automated responses based on the received messages. Here's how to set up this connection step by step.

General Requirements for IMAP Connection

To connect any email account to Batai Assistant using IMAP, you need the following general information:

Host name: This is the email server from which you access your emails (for example, mail.example.com).
Port: The standard port for IMAP over SSL is 993.
IMAP options: You must ensure that the connection uses SSL to ensure the security of your data.
Username: Your complete email address.
Password: The password for your email account.

Connect GMAIL IMAP to Batai Assistant

Gmail is one of the most popular email providers. To connect your Google account to Batai Assistant, follow these steps:

- Enable IMAP access in Google:

Log into your Gmail account.
Click on the gear icon to open Settings and select 'See all settings'.
In the 'Forwarding and POP/IMAP' tab, select 'Enable IMAP'.
Save changes.

Configure Batai Assistant:

Log into the Batai Assistant control panel.
Add a new email account under the email section.
Use the following data:

Host name: imap.gmail.com
Port: 993
Username: your Gmail address
Password: your Gmail password. *

A better security practice is to use "a Google app password". The Google app password is a specific code used to access Google services when two-factor authentication is not possible. It is especially useful for applications that do not support this type of authentication, such as email clients.

To generate an app password to access Gmail, follow these steps:

Log into your Google account.
In the upper search bar write "App passwords".
Generate a new password named "Batai"
Insert that password in Batai instead of your personal password.

You can access directly from https://myaccount.google.com/apppasswords

This password allows the application or device to access your Gmail account without needing to enter your main password.

IMAP from Plesk to Batai Assistant

Plesk is another popular platform for managing websites and emails. Here is how to connect it:

Access your Plesk panel.
Go to the 'Mail' section and select the desired email account.
Note the IMAP server details provided.

Configure Batai Assistant with this data:

Host name: provided by Plesk
Port: 993
Username: your email address
Password: your email password.

Connect other IMAP providers to Batai Assistant

The process to connect other IMAP providers is similar. You just need to obtain the specific server IMAP details, the port, and your access credentials. Always ensure that the connection is secure using SSL.