The way a person speaks can convey a completely different image from a message recorded in a voicemail box. Batai's agents are meticulously trained to handle various circumstances. They remain calm and courteous even when facing agitated callers or those raising their voices. In your absence, our agents make each caller feel valued, and with the proper setup of your phone service, they can do much more than simply promise a callback.

Batai's phone service offers the ability to answer calls in all the world's languages, making it ideal for companies looking to expand internationally or wanting to provide respectful and personalized treatment to key foreign clients.

Need your business to offer night and weekend availability as part of excellent customer service? Our agents are on duty 24 hours. Make sure all important calls are answered even outside office hours.

Our system takes care of automatically sending appointment reminders to your clients 24 hours before the appointment via WhatsApp for free.

Batai's phone service offers an effective call filtering system. Additionally, our agents can perform custom filters with a few questions, tailoring the treatment depending on whether they are new or existing customers, or even schedule appointments directly. The agents 'remember' conversations with the same customer.

Organizing appointments with clients can be complicated. Calls to sync calendars can be disruptive, especially during other appointments. Batai simplifies this process with its appointment scheduling agent. Just update your calendar in our app and your agent will handle appointments for you, notifying you immediately via call notes or email. Thanks to the special insight we have into your shared calendar, we can add appointments directly, greatly facilitating meeting scheduling.

Having an assistant who recognizes your usual contacts can be crucial. Batai agents can identify who's calling before answering, thanks to a little trick: syncing your contact list with our app. This allows the agent to automatically recognize and greet your registered contacts, streamlining call handling.

Batai also integrates automatically with platforms like WordPress, WooCommerce, and WhatsApp, efficiently syncing your contacts across all these tools, further simplifying the handling and updating of your address book.

You just have to give the agent your website's URL, upload your PDFs or add frequently asked questions so they know everything about you. In just 5 minutes, much of your company's administration will be automated.